Privacy Policy

Last updated: September 25, 2026

Loop BCD (“Loop BCD,” “we,” “us,” or “our”) runs loopbcd.com (the “Site”), a culture and events directory for Metro Bacolod. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have over it.

We handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC) of the Philippines.

By using the Site, you acknowledge that you have read this Privacy Policy. Where we rely on your consent, we will ask for it.

1. Who we are

The Site is operated by [Operator legal name], [business address], Philippines.

For privacy questions or requests, contact our Data Protection Officer:

Email: [privacy contact email]
Mailing address: [mailing address]

2. Information we collect

2.1 Information you give us

Account information. When you register, we collect your username, email address, and password. Passwords are stored in encrypted (hashed) form, and we cannot see them.

Listing submissions. When you submit a Creative, Locale, Event, or Firestarter listing, we collect what you enter. This can include:

names, descriptions, categories, and tags
photos, logos, videos, and captions
member names, photos, and positions (for groups and bands)
addresses, map links, city, and location details
event dates, times, prices, and venues
social media links and website addresses
a point of contact (name, phone number, and email address)
whether you want a Menu tab, and whether you are interested in a custom-designed page or website

Most of what you put in a listing is published publicly on the Site once approved, including any point-of-contact details you choose to provide. Please only include information you are comfortable making public, and only include other people’s names or photos (such as band members) if you have their permission.

Inquiries. When you send an inquiry to a listing through the Site, we collect your name, email address, phone number (if provided), and message. We store the inquiry and share it with the owner of that listing so they can respond to you.

Reviews and comments. When you post a review or comment, we collect your name, email address, the review text, and any rating you give. Your name, review, and rating are shown publicly. Your email address is not.

Firestarter responses. When you “raise your hand” on a Firestarter project, we record your interest and link it to your account so the project owner can see who responded.

Messages to us. If you email us or message our social media pages (for example, to send a menu or ask about a custom page), we collect the information you send.

2.2 Information collected automatically

Usage and device data. When you visit the Site, our systems and service providers automatically collect technical information. This includes your IP address, browser type, device type, pages visited, referring pages, and the date and time of your visit.

Cookies and similar technologies. See Section 6.

2.3 Information from others

Another user may include information about you in a listing (for example, naming you as a band member), or a listing owner may reply to your inquiry. If you believe information about you was posted without your permission, contact us (Section 1).

3. How we use your information

We use personal information to:

Run the directory: create and manage accounts, review and publish listings, and display listings, reviews, and events.
Connect people: deliver inquiries to listing owners and show Firestarter responses to project owners.
Communicate with you: respond to messages, send notices about your account or submissions, and follow up on requests for custom pages or website quotations you opted into.
Keep the Site safe: prevent spam, fraud, and abuse (including through reCAPTCHA), moderate content, and enforce our Terms of Use.
Improve the Site: understand how visitors use the Site through aggregated analytics.
Promote listings: share approved listings on Loop BCD’s own social media channels.
Meet legal obligations: comply with applicable laws and lawful requests from authorities.

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

4. Legal basis for processing

Under the Data Privacy Act, we process personal information on these grounds:

Consent. For example, when you submit a listing for publication, opt into being contacted about a custom-designed page, or post a public review. You can withdraw consent at any time (Section 8), though this does not affect processing already done.
Contract. To provide the account and directory services you signed up for.
Legitimate interests. To secure the Site, prevent spam and abuse, and understand and improve how it is used, where these interests are not overridden by your rights.
Legal obligation. Where the law requires us to keep or disclose information.

5. How we share your information

We share personal information only as described here:

Publicly on the Site. Approved listing content, public point-of-contact details, reviewer names, reviews, and ratings are visible to anyone.
With other users. Inquiries go to the relevant listing owner, and Firestarter responses go to the project owner.
With service providers who help us run the Site, under obligations to protect your information:
- web hosting and email delivery providers
- Cloudflare and other content delivery networks, for performance and security
- Google Analytics, for aggregated usage statistics
- Google reCAPTCHA, for spam protection on forms
- embedded content from YouTube, Vimeo, and Google Maps, when a listing includes a video or map (these services may collect data when you view the embed)
- search engines through IndexNow, which receive the addresses of new public pages (not personal information about visitors)
For legal reasons. When required by law, court order, or a lawful request from a government authority, or to protect the rights, safety, or property of Loop BCD, our users, or the public.
In a business transfer. If Loop BCD is merged, sold, or transferred, personal information may be transferred as part of that transaction, subject to this Privacy Policy.

Some service providers may process information outside the Philippines. Where this happens, we take reasonable steps to ensure your information receives protection comparable to that required under Philippine law.

6. Cookies and similar technologies

We use a small number of cookies and browser storage items:

Type	Purpose	Example
Essential	Keep you logged in and keep forms secure	WordPress login and security cookies
Preferences	Remember choices you make on the Site	Your light/dark mode setting; listings you have liked
Security	Tell people and bots apart on forms	Google reCAPTCHA
Analytics	Understand how the Site is used, in aggregate	Google Analytics

You can block or delete cookies in your browser settings. Blocking essential cookies may stop parts of the Site from working, such as logging in. To opt out of Google Analytics on all websites, you can use Google’s Analytics opt-out browser add-on.

7. How long we keep your information

We keep personal information only as long as needed for the purposes in this Policy:

Accounts and listings: while your account or listing is active, and for a reasonable period afterward for backups and record-keeping.
Inquiries: for as long as needed for the listing owner to respond and for us to handle any related issues.
Reviews and comments: while they remain published, unless you ask us to remove them.
Analytics data: according to our analytics provider’s retention settings.
Where the law requires longer retention, for the period the law requires.

When information is no longer needed, we delete or anonymize it securely.

8. Your rights

Under the Data Privacy Act, you have the right to:

Be informed about how your personal information is collected and processed.
Access the personal information we hold about you.
Correct inaccurate or outdated information. You can also edit your own listings from your dashboard.
Object to processing, including processing for promotion on our social media.
Erasure or blocking: ask us to delete or block information that is no longer necessary, was unlawfully obtained, or that you no longer consent to us processing.
Data portability: get a copy of your information in a commonly used electronic format.
Withdraw consent where processing is based on consent.
Damages: be compensated for damages caused by inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal information.
File a complaint with the National Privacy Commission (privacy.gov.ph).

To exercise any of these rights, contact us (Section 1). We may need to verify your identity before acting on a request, and we will respond within a reasonable time.

9. How we protect your information

We use reasonable organizational, physical, and technical measures to protect personal information. These include encrypted connections (HTTPS), hashed passwords, access limited to people who need it, spam protection on forms, and review of submissions before publishing.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a personal data breach occurs that is likely to put you at real risk of serious harm, we will notify you and the National Privacy Commission as required by law.

10. Children

The Site is intended for users 18 years of age or older. Users under 18 may only create accounts or submit listings with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information from children without that consent. If you believe a child has given us personal information without it, contact us and we will delete it.

11. Links to other websites

Listings and pages on the Site may link to other websites and social media profiles. We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information with them.

12. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above. For significant changes, we will give additional notice on the Site or by email. Continuing to use the Site after an update means you acknowledge the revised Policy.

13. Contact us

Loop Bacolod Data Protection Officer | support@loopbcd.com | Philippines